Contacting Customer Care

Have a question or issue?

The quickest way to get accurate and up-to-date information is through our support articles at cfamllc.com/faq. Here, you will be able to select a category for getting help, or search for a specific term or keyword.

Still need to get in touch with Customer Care?

If you need additional customer service help, our Customer Care team is available Monday through Friday from 8:00 a.m. – 7:00 p.m. Central Standard Time.

Phone: 833-387-6677

Email: customer.service@cfamllc.com

For additional support:

  • CFAM’s Maintenance and Warranty Provider (Marathon) is available Monday through Friday from 8 a.m.-7 p.m. Central Standard Time at 888-817-4627. Or call CFAM and press option 2.
  • CFAM’s Roadside Assistance (Driven Solutions) is available 24/7 at 800-289-3891. Or call CFAM and press option 3.
  • CFAM’s Registration Support is available Monday through Friday from 7:30 a.m. – 4:30 p.m. Central Standard Time at 800-288-6324 extension 800.

* Please note that holiday hours may vary for the hours listed above.